Time to read: 14 min

As the operating system for custom manufacturing, the Fictiv platform is constantly evolving. Whether it’s workflow automation, our digital quality system, or guided expertise features, every release makes it faster, easier, and more efficient to source and supply mechanical parts.

So bookmark and share this page, and check back often to learn about Fictiv’s latest improvements!

December 2023

3D Printing Professionalization

• UMA 90 (Carbon DLS) is now available in custom colors. UMA 90 is a one-part rigid resin, similar to conventional SLA resins, and is well suited for manufacturing jigs, fixtures, and general-purpose prototypes. n White, black, grey, cyan, yellow, and magenta resinscan be mixed to achieve a range of nonstandard colors. On our platform, you can now specify color using Pantone or RAL numbers to achieve your critical aesthetic requirements.

November 2023 

3D Printing

• Carbon DLS is now available as part of our 3D printing service. Configure quotes on the Fictiv platform for Carbon DLS parts and receive instant pricing and lead time options  for the following materials:
  • CE 221
  • EPU 40
  • EPU 41
  • EPX 82
  • EPX 86FR
  • FPU 50
  • MPU 100
  • RPU 70
  • SIL 30
  • Loctite 3D IND405 Clear
  • Loctite 3D IND147
  • Loctite 3D 3843
  • UMA 90

• New Inspection Services for 3D Printed Parts: We now offer 3 types of inspection services:
  • Visual Inspection is our standard inspection in which we verify that the parts are free of any cosmetic non-conformance per our Cosmetic Standards policy. 
  • Dimensional Inspection Reports for customers who require critical dimensions measured with hand metrology. 
  • Advanced Inspection Reports where parts are inspected for finish quality and dimensional accuracy using CMM, Laser, or Optical measurements. 
• Certificates of Conformity for 3D Printed Parts: quality documentation that verifies the part meets the requirements of your specifications (including finishing).
• Improved Lead Times for 3D Printed Parts: We continue to refine our operations and manufacturing partner network to provide faster production speeds for your 3D printed parts. 

October 2023 

• 3D Printing Quotes:
  • Threaded Inserts. We now offer the installation of heat-pressed inserts for 3D printing parts.
  • 3D Printing Material Filtering. We’ve added a convenient filtering function next to the materials menu. This feature presents an array of application “tags” to narrow the list of materials to the ones suitable for the intended application of the part. 
• CNC Heat Treatment: We’ve added hardening, case hardening, and tempering as finishing options for the following materials:
  • A286 Stainless Steel
  • 410 Stainless Steel
  • 416 Stainless Steel
  • 420 Stainless Steel
  • 440C Stainless Steel
  • 17-4PH Stainless Steel (Annealed, H900, and H1150)
  • 1018 Mild Steel (Low-Carbon Steel)
  • A36 Steel
  • 1045 Carbon Steel
  • 12L14 Carbon Steel
  • 1215 Carbon Steel
  • A514 Alloy Steel
  • 4140 Alloy Steel
  • 4340 Alloy Steel
  • 4130 Alloy Steel
  • 8620 Steel
  • Cast Iron
  • Grade 2 Titanium
  • Grade 5 Titanium
  • A2 Tool Steel
  • D2 Tool Steel
  • O1 Tool Steel

September 2023 

• 3D Printing Quotes. When ordering FDM parts, you can now specify infill density during configuration to improve the durability and performance of a part. Based on the infill density specified, the platform will automatically update pricing and lead time for production. 

• Simplified Purchasing: Fictiv Premium members can integrate directly with market-leading P2P suites including SAP Ariba, Coupa, and Microsoft Dynamics 365, further simplifying team-based procurement workflows. Quote information can be sent from Fictiv to your system with a single click—eliminating the need to copy and paste across multiple systems.
• 3DP Material Information: To help make informed decisions in selecting 3DP printing material, we will display convenient summaries of material properties, potential applications and links to our online data sheets. These will automatically appear next to the material selection menu as you mouse over the list of materials we offer. 
• Budgetary Injection Molding Pricing: When pricing 3D printed parts, we’ll analyze the part and provide a per unit cost estimate if the part were to be injection molded. This information can be used to assess unit costs for higher production quantities and is also an opportunity to receive a free detailed budgetary quote and DFM consultation for injection molding. 
• New CNC Materials: Inconel 625 and 718 as well as O1 Tool Steel are now available as part of our CNC machining offering. 
• Production Speed Options with Delivery Dates: Instead of showing a date for shipment, we now display estimated delivery dates so customers can more easily understand when they will have parts in hand.

August 2023

• Improved 3D Printing Quoting: We now offer multiple production speed options for 3D Printing quotes from the faster possible lead time to the most economical. In addition, we’re able to provide automatic pricing at higher quantities.
• 3D Printing Materials. We have added 14 additional 3D printing materials. They include:

• SLS
  • TPU
  • Nylon 11 Fire retardant
• FDM
  • Ultem 9085
  • Ultem 1010
  • ABS M30i
  • PC-ISO
  • Nylon 12
  • Nylon 6
  • ST-130
• SLA
  • Accura AMX rigid black
  • Somos Evolve
  • Somos Watershed
  • Somos Waterclear
  • Somos PerFORM

July 2023 

• CNC Machining Quotes. We’re pleased to announce lower prices and shorter lead times for high-quantity CNC. Now you’ll gain economies of scale when quoting and ordering larger batches of the same part. Get the details here.
• 3D Printing Quotes. We’ve increased the maximum part size for FDM 3D printing  using ABS, ABS ESD, PC, PC+ABS materials to 914 x 610 x 914 mm.

June 2023

CNC Machining Quotes: We’ve made refinements to our automated quoting for large parts (i.e., greater than 18 inches), CNC-turned parts, and parts with undercuts. As a result, production lead times have improved and are shorter for these parts.

May 2023

CNC Machining:

• Material certifications are now available for all materials offered through our North American network of manufacturing partners. These certifications can be added to your quote and automatically priced, enabling you to place your order without delay.
• Get your part finishing done in less time. At higher production quantities, our quoting for finishing services has been optimized to reduce finishing lead times by up to 30%.

Fictiv Premium:

• Fictiv Premium members can now request to join an existing Team Workspace directly from the platform. Requests go to all members of that Team Workspace, and any member can approve or deny the request.

International Shipping: 

• We’ve improved our logistics management to provide more consistent overseas delivery times. All overseas manufacturing orders will now be shipped to the U.S. in 4 business days.

February 2023

Fictiv Premium: 

• Team Spend Analytics
  

According to Mercato 365, Spanish side Valencia have re-registered an interest concerning the possible signing of AS Monaco defender Aymen Abdennour.

Juventus are very interested in the player, but VCF need to find a replacement for Nicolas Otamendi.

With regards to reports that Aston Villa and Newcastle are discussing personal terms with the player coming from The Times this morning, these seem totally far-fetched.

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摘要

挑選石英水槽是打造完美廚房的重要一步，本篇文章將深入剖析如何選購最適合您的石英水槽。 歸納要點:

• 石英水槽選購要點:了解材質特質、尺寸規格、表面處理和價格等關鍵因素,幫助您挑選最適合的水槽。
• 石英水槽預算評估:深入分析價格範圍及影響因素,如尺寸、造型和表面處理,協助制定符合預算的購買策略。
• 常見疑問解答:探討耐刮傷、耐熱、耐酸鹼等性能表現,並提供具體數據和保養小技巧以延長使用壽命。

透過了解材質特質與價格評估，以及掌握保養方法，您能輕鬆挑選到理想的石英水槽，為廚房空間增添實用性與美觀。

石英水槽選購要點：打造理想廚房的關鍵

石英水槽選購要點：打造理想廚房的關鍵

你是否在尋找一個既實用又美觀的石英水槽？以下是幾個選購重點，讓你輕鬆打造理想廚房。

1． **趨勢導向：奈米抗菌表面**

摘要

在今日競爭激烈的市場中，打造一個高效率的預約系統對於提升企業服務效能和顧客滿意度至關重要。本文將透過實戰攻略深入淺出地介紹如何建立這樣一套系統。 歸納要點:

• 打造高效預約系統的關鍵步驟包括了瞭解客戶需求、選擇合適的技術平台,並設置靈活的預約選項。
• 掌握系統功能,提升服務效能意味著利用自動化工具來減少手動操作,從而加快處理速度並減少錯誤。
• 整合多種管道便利預約流程,如網站、社群媒體和行動應用程序,讓顧客可以隨時隨地輕鬆預約。
• 根據研究指出,使用自動化流程可幫助企業節省高達50%的時間與成本(來源:Forrester Research)。

透過明確理解顧客需求、有效整合多元通路和大力推行自動化流程等策略，企業可以成功打造出既有效率又受歡迎的高效預約系統。

打造高效預約系統的關鍵步驟

打造一個高效的預約系統對於企業來說，不只是提升服務效能的利器，更是經營策略中不可或缺的一部分。那麼，如何才能建立起一套既有效又適合自家業務需求的預約系統呢？我們得從了解目標顧客開始著手。接下來，設計一個直觀易用的介面成為關鍵;確保系統具備靈活性以適應各種突發情況及客戶需求變化。引入自動化工具以減少人力錯誤和提高效率也至關重要。最後但同等重要的是保護客戶資料安全，增加使用者信賴度。

摘要

在這數位化快速發展的時代，打造一個親和力滿分的Line聊天機器人已成為業界焦點。本文旨在提供智能客服建置的實用指南，幫助企業有效地提升顧客服務品質。 歸納要點:

• 選擇合適的聊天機器人平台:考量使用場景、預算限制和技術支援。
• 設計互動式對話流程:確保對話自然流暢,並針對用戶常見問題提供即時解答。
• 利用AI與機器學習技術提升準確度:不斷收集反饋,優化回答和提高交互質量。
• 根據Statista 2021年報告,親和力滿分的聊天機器人能增加顧客滿意度達80%以上。

結合適當平台選擇、精心設計的對話流程及先進AI技術使用是打造成功Line聊天機器人的關鍵要素。依循本指南可大幅提升顧客互動體驗及整體服務品質。

打造親和力聊天機器人 LINE：與顧客零距離互動

在這個數位化的時代，聊天機器人已成為品牌與顧客溝通不可或缺的工具。想要讓你的LINE聊天機器人親和力滿分，關鍵在於如何打造一個能夠「貼近人心」的對話體驗。使用接近人類語言的設計，透過模仿日常對話中的細節來建立共鳴感，從而使對話更加自然、友好。根據客戶資料和互動記錄提供個性化回應是另一大法寶。畢竟誰不喜歡被當作獨一無二來看待呢？

情感分析技術讓我們有能力辨識並適時回應客戶的情緒波動—就像一位真正理解你心情起伏的朋友。同時，確保LINE以外其他溝通渠道也能無縫連線、整合至聊天機器人中，如此不僅方便了使用者也提升了服務效率。

最後但絕非最不重要的是持續學習與最佳化過程。藉由定期分析資料及收集使用者反饋來完善聊天機器人功能與表現，這有助於持續提升使用者體驗及客戶滿意度。

所以說，在建立一個親和力十足的LINE聊天機器人時，我們需要做到以上幾點：以更加貼近真實交流方式去設計對話、提供量身定製且具有同理心的回答、無縫連線各平台並持續精進其效能和服務質量。只有如此才能真正地拉近您與顧客之間的距離！
本文歸納全篇注意事項與風險如下，完整文章請往下觀看

• 須注意事項 :
  • 對於複雜或非常規問題處理仍然有限,可能需要轉接給真人客服介入才能解決特定情況下的問題。
  • 用戶需求多元化與日俱增,在沒有足夠更新和維護下,聊天機器人無法涵蓋所有用戶案例可能造成部分用戶體驗不佳。
  • 過度依靠聊天機器人可能降低員工與顧客之間直接溝通的技巧和意欲,影響公司內部溝通文化建設。
• 大環境可能影響:
  • 隱私保護法規愈趨嚴格使得個資處理變得複雜;若管理不當容易觸法或導致用戶信任喪失。
  • 市場上競爭對手如Facebook Messenger、WhatsApp等其他平台同時推出相似功能可能造成市場份額被分散。
  • AI技術發展迅速但存在道德風險;例如因算法偏見所造成錯誤決策可能會對企業形象帶來負面影響。

LINE 聊天機器人設計指南：打造自動化客服流程

打造一個人見人愛的LINE聊天機器人，不僅是技術的展現，更是對使用者細膩情感的理解與回應。

AS Monaco have reached an agreement with PSG to sell them left-back Layvin Kurzawa and are busy attempting to sign a replacement.

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According to RMC, AS Monaco’s priority is Real Madrid left-back Fabio Coentrao. However, Monaco face competition from Inter Milan, who have been in talks over the last few days for the player.

If Monaco fail to land Coentrao, they will move back to Palermo’s Achraf Lazaar.

These metal lids are a perfect match for our small classic tumbler jars.

Measurements: 7cm Diameter

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Beyoncé is all about great nail art. The Cowboy Carter star rarely wears a simple, one-color manicure, preferring instead to add lots of fun, topical details to her mani of the moment, like her cowgirl chic “Texas French” mani with turquoise decals, her denim-on-denim-on-denim design for her Levi's jeans commercial, or the “Unique” set during the Renaissance tour. For her most recent set, Beyoncé swapped the Western vibes in favor of something more sentimental, and while it's a blink-and-you'll-miss-it detail, it's clear her choice of nail art means a lot to her.

The nail art made a cameo in one of Beyoncé's now-signature clip videos, this one featuring photos from a night out to support her sister Solange Knowles's Eldorado Ballroom. (Husband Jay-Z, mother Tina Knowles, and BFF Kelly Rowland also made appearances.) For the event, Beyoncé wore a slouchy taupe suit and a mani in a similar gray-ish palette. Her nails, designed by her go-to nail artist Miho Okawara, were a long almond shape painted with an iridescent pale gray with an opalescent finish that shifted from pale pink to pale blue with the light.

On her ring finger, the word “mom” was written in golden lowercase letters. Aww! Beyoncé's three children—Blue, Sir, and Rumi—didn't appear to be in attendance for the performance, but they're clearly always on her mind, no matter where she goes. Okawara noted that the nail color was an as-yet-unreleased shade from her own line, so you know we'll be snapping that up when it hits the shelves. Bey's pedicure is also worth taking a peek at, given she wore clear, translucent heels that let her gold chrome-painted toes show. Looks like I've got my next pedi shade all picked out… and maybe some nail art, come to think of it.

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More celebrity nail art inspo:

• Sabrina Carpenter Put Her Signature Lipstick Marks on Her Manicure
• Beyoncé In a Denim Ad Must, Of Course, Include Denim Nail Art
• Megan Fox’s Manicure Belongs on a Hot Victorian Vampire

Now, watch Saweetie's take on TikTok trends:

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